Frequently Asked Questions
Residents
Prospects/Applicants
Electric and cable must be transferred into your name and you will be held responsible for any charges incurred from that date forward. A fifteen dollar ($15) vacant service fee will be charged to your residential account for the first month and a fifty dollar ($50) vacant service fee will be charged for any following occurrence. All utilities must continue to stay in your name until lease end date regardless if you move out early. Watch this video to learn how to set up your utilities.
Electricity
Duquesne Light | 412-393-7100
New Service
Transferring Service
Cable and Internet
Verizon Fios | 800-662-2215
New Service
Transferring Service
Comcast | 412-771-8100
New and Transferring Services
-Move In time is after 1:00PM and keys are picked up at: 5500 Walnut Street, Suite 300, Pittsburgh, PA 15232.
-Rent is due when you pick up your keys.
-Please display your address in the window of your moving truck.
-If you are a resident of Walnut Towers moving trucks are permitted in the upper driveway only.
-No large moving trucks are permitted to park in drive way or parking spaces. We do allow small box trucks.
-Please remember to break down boxes and carry all garbage to the appropriate recycling/dumpster area
-Your renters insurance must already be set up and your declarations page should be brought with you when you pick up your keys
-The electric and (or) gas transferred into your name.